*Key Features of the AI-Powered Portal:*
- *Instant Name Approvals*: The system provides instant name approvals, suggesting alternative names when preferred options are unavailable.
- *Streamlined Name Reservation*: Name reservation is now as simple as opening an email account, leveraging AI for seamless suggestions and approvals in real-time.
- *Efficient Email Management*: The AI tool can read and comprehend over 3,000 emails within a minute, detect duplicate requests, and reroute messages to the appropriate departments for faster resolution.
*Benefits of the AI Deployment:*
- *Improved Efficiency*: The AI agent will handle requests across compliance, registry, and customer service functions with increased speed and accuracy.
- *Reduced Delays*: By automating tasks and streamlining processes, the AI-powered portal aims to minimize delays and enhance customer satisfaction.
- *Enhanced Business Environment*: The initiative is expected to positively impact Nigeria's business environment, making it easier for companies to register and operate ¹ ² ³.
*CAC's Commitment to Innovation:*
The CAC has been working to modernize its services, launching the AI-driven registration portal in June to transform Nigeria's business environment. The commission is committed to stabilizing the new portal and improving customer satisfaction, with plans to deploy additional value-added services (VAS) to meet specific stakeholder needs ⁴ ⁵.
